AI-powered demurrage & detention intelligence

See where your demurrage is leaking — in 2 minutes.

DemurrageIQ watches every container, catches every avoidable fee before it lands, and turns wrong carrier invoices into refund letters — automatically.

See how it works

Live sample data — 50 shipments, mid-process customs, disputable overcharges. Ask our AI guide or explore on your own.

Operations · todayLive
On track
42
At risk
18
Overdue
7
Top at risk this week
MSKU8273619
Overdue3 days late$1,425
MEDU4528310
Overdue1 day late$675
EGHU7651903
At risk2 days left$0
$75–300
Per container, per day, past the last free day
$10B+
Wasted on demurrage charges across ocean freight every year
30 days
Legal window to dispute a wrong invoice — most teams miss it
70–85%
Of preventable charges caught with DemurrageIQ
How it works

One workflow, from arrival to refund.

The moment a container shows up, the meter starts ticking. DemurrageIQ keeps the meter from running — and gets your money back when the carrier gets it wrong.

01

Watch

We track every container's free-time deadline in the destination port's local time. No spreadsheets. No missed dates.

02

Check

AI reads shipping documents the moment they arrive. Mismatches between BOL, invoice, and packing list surface before customs sees them.

03

Coordinate

Hand off to your customs broker through a secure link. Book pickup the second the container is released. Everyone sees the same status.

04

Recover

When a carrier overcharges, AI recalculates the invoice line by line, drafts the dispute letter, and cites the rule. You sign and send.

What it does

Everything you need. Nothing you don't.

One platform replaces the spreadsheets, sticky-note alerts, and email threads you're using today to keep containers moving.

Free-time tracking that doesn't slip

Every container gets a clear countdown — in the destination port's calendar, not yours. Weekends, holidays, and time zones handled automatically.

AI reads your shipping documents

Drop in a Bill of Lading, packing list, or arrival notice. AI pulls the fields, compares them across documents, and flags mismatches before they cause a delay.

Smart alerts, not noise

Email, SMS, or in-app — only when something needs attention. You set the thresholds. We route to the right person.

Customs in lockstep

Send your broker a secure link with everything they need. They update status; you see it in real time. No more “what stage are we at” emails.

Pickup coordination

Book drayage the moment a container is released. Warehouses confirm the appointment window from their phone.

AI reads the invoice and drafts the dispute

When a carrier overcharges, AI recomputes the invoice line by line, cites the FMC rule, and writes the dispute letter. You review, sign, send.

AI assistant grounded in your data

Ask about any shipment, container, or invoice. The assistant answers from your live data — it never makes up numbers or container IDs.

AI-projected exposure & savings

Track what you've saved, what you've recovered, and which carriers cost you the most. Share it with your CFO in one click.

Try it

See your demurrage in 2 minutes.

Sample data is pre-loaded: 50 shipments, 150+ containers in every state, customs entries mid-process, drayage in flight, and disputable overcharges. Ask our AI guide to walk you through it, or pick the role closest to your job.

or explore on your own ↓

Prefer to look around yourself? Jump in as any role:

Administrator

Run the show. Configure alerts. Reset the demo.

Full visibility across the org — every shipment, every user, every audit entry.

  • Set alert rules
  • Manage user access
  • Reset demo data
  • View full audit log
Logistics Manager

See exposure, savings, and carrier performance.

AI-projected exposure and savings. Daily summary by email. Carrier scorecard built in.

  • AI-projected exposure & savings
  • Carrier scorecard
  • Daily summary email
  • 30-day trend
Logistics Coordinator

Your day-to-day driver.

Triage alerts, upload docs, kick off customs, book the truck. AI reads each doc as it's uploaded.

  • Most-urgent shipments first
  • Document checklist + AI extraction
  • Customs status board
  • One-click pickup booking
Finance

Catch overcharges. Recover refunds.

Drop in a carrier invoice — AI reads it, flags the wrong lines, and drafts the dispute letter.

  • AI invoice reconciliation
  • Auto-flagged overcharges
  • AI-drafted dispute letters
  • Recovered-credits tracking
Warehouse

Confirm appointments. Flag issues.

Set and confirm the delivery window. Mark chassis problems before they cost a day.

  • Appointment window editor
  • Chassis-issue flag
  • Pickup confirmation
  • Live shipment view
Customs Broker

Just one shipment. One secure link.

No account needed. A 72-hour link with the document packet and a single status dropdown.

  • No login required
  • One entry per link
  • Download the packet
  • Update CBP status

No signup, no credit card. Each visitor gets a private copy of the demo data.

Why trust it

A financial system, not a tracking dashboard.

Every number that DemurrageIQ shows you can end up in a dispute letter. The engineering reflects that — correctness, auditability, and a complete paper trail come first.

Built for legal evidence

Every calculation saves its working. When you dispute an invoice, the proof is already there — not reconstructed from memory.

Penny-perfect math

Currency math runs on exact arithmetic — no floating-point rounding errors. Day counts respect port-local time, including weekends and DST changes.

Full audit trail

Who saw what, who changed what, and when — recorded permanently. Encrypted in transit and at rest.

Long-term retention

Shipment records, audit history, and dispute evidence kept for the full FMC dispute window and well beyond.